Ayurveda Health will take all reasonable steps to ensure that information held is accurate, up-to-date, complete, relevant, not misleading and is used only for the purposes stated in this policy.

We will ensure that security safeguards protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation. We will not disclose any personal information about you to a person, body or an agency who is not entitled to obtain this information. We do not share your details with third party companies, with the exception of courier companies. Such companies and individuals will have access to specific personal information required to make deliveries, but may not use your details for any other purposes.

You are entitled to obtain from us confirmation as to whether or not we hold such personal information and you shall have access to this information. You may also request to have corrections or changes made to this information. You may also request that your details do not appear on our database. It is necessary for you to register your details with us in order to place online purchases through our website, however you have the right to choose not to receive emails or mailers from us that are not related to your orders or enquiries.

WHO WE ARE
Our website address is: www.ayurvedahealth.co.nz
Address: 20 William Street, Takapuna, Auckland 0622
Email: perry@ayurvedahealth.co.nz
Free Phone: (021) 488 054

YOUR PERSONAL INFORMATION
We collect personal information from you, including information about your:

NAME AND CONTACT INFORMATION
We collect your personal information in order to provide information about our services.

We do not share your information with third parties. We are bound by the Privacy Act 1993. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at perry@ayurvedahealth.co.nz, or (021) 488 054, or 20 William Street, Takapuna, Auckland 0622

EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

COOKIES
Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our Web site. Cookies are widely used on most major Web sites. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
We may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

EMAIL NEWSLETTERS AND OTHE NOTICES
It is our policy to send emails throughout the purchasing process and other Newsletter emails you elect to receive. In addition, we may send out promotional material to you promoting new or amended material on our site where we think that may be relevant to you. It is our policy to immediately remove any person from any mailing list upon the person’s request.

OUR ONLINE STORE – WHAT WE COLLECT AND STORE
While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order! We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

CURRENCY
Ayurveda Health is a New Zealand business, and all prices are in New Zealand dollars. Ayurveda Health will appear on cardholder statements for any transactions through this website.

ONLINE CREDIT CARD SECURITY
Ayurveda Health does not receive or hold your credit card details, your details are handled by Stripe, Paypal OR Afterpay and are only used when being transmitted to the appropriate credit card agency for processing. Our website is as secure as it can possibly be.

THIRD PARTY PAYMENT GATEWAY USED – STRIPE
This Privacy Policy (“Policy”) describes the “Personal Data” that we collect about you, how we use it, how we share it, your rights and choices, and how you can contact us about our privacy practices. This Policy also outlines your data subject rights, including the right to object to some uses of your Personal Data by us. Please visit the Stripe Privacy Center for more information about our privacy practices. www.stripe.com/gb/privacy

THIRD PARTY PAYMENT GATEWAY – PAYPAL
This user agreement is a contract between you and PayPal, Inc. governing your use of your PayPal account and the PayPal services. It applies to U.S. PayPal accounts only. If you are an individual, you must be a resident of the United States or one of its territories and at least 18 years old, or the age of majority in your state of residence to open a U.S. PayPal account and use the PayPal services. If you are a business, the business must be organized in, operating in, or a resident of, the United States or one of its territories to open a U.S. PayPal account and use the PayPal services. www.paypal.com

THIRD PARTY PAYMENT GATEWAY – AFTERPAY
Privacy matters to Afterpay. The Afterpay Privacy Policy explains how Afterpay collects, uses, discloses and manages personal information. The Privacy Policy can be accessed by clicking “Privacy” on the bottom of the Afterpay website. www.afterpay.co.nz

UPDATES TO OUR INFORMATION PRACTICES
We reserve the right to change this policy. By continuing to use the Website, you agree to be bound by the amended policy. You should check from time to time to see if the policy has changed.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact:

Perry MacDonald
Email: perry@ayurvedahealth.co.nz
Phone: (021) 488 054